Privacy Notice

Consent to SMS Communications By providing your mobile number and opting in, you consent to receive SMS messages from Dr Wahid Kassar LTD Elite Endocrinology regarding: Appointment reminders Scheduling confirmations Billing notifications Prescription pick-up or refill alerts General health information (non-diagnostic) Other relevant updates related to your care You can opt out at any time by replying “STOP” to any SMS message. 2. Use and Disclosure of Information SMS communications may include limited personal health information (PHI) such as appointment details, provider names, or basic service descriptions. We take reasonable steps to minimize the use of sensitive information over SMS. We do not share your phone number or SMS content with third parties for marketing purposes. Information may be shared with HIPAA-compliant vendors who help us manage communication systems, under strict confidentiality agreements. 3. Data Security While we take precautions to protect your information, SMS is not a fully secure method of communication. Messages may be unencrypted and could be accessed by others if your device is lost, shared, or compromised. By choosing SMS, you acknowledge and accept this risk. 4. Your Responsibilities You are responsible for: Keeping your mobile device secure Updating your contact information with our office Notifying us if you change or lose your phone Please inform us immediately if you wish to revoke consent or change your communication preferences. 5. Opting Out To stop receiving SMS messages from us: Reply “STOP” to any message Call our office at 630-866-3636 You may still receive calls or mail regarding your healthcare, depending on your preferences and legal obligations. 6. Changes to This Policy We reserve the right to update this SMS Privacy Policy. Any changes will be posted on our website and, where appropriate, notified via SMS.